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Nondiscrimination and Health Equity

Notice Informing Individuals about
 Nondiscrimination and Accessibility

  

St. Tammany Health System (STHS) complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability or sex. 

 

  • STHS provides free aids and services, such as qualified sign language interpreters and written information in other formats, to people with disabilities to communicate effectively with us.
     
  • STHS provides free language services, such as qualified interpreters and information written in other languages, to people whose primary language is not English. 

 

If you need these services, contact our Patient Experience Department: 1202 S. Tyler Street, Covington, LA 70435, Ph: (985) 898-4669 

 

If you believe that STHS has failed to provide these services or discriminated in another way on the basis of race, color; national origin, age, disability or sex, you can file a grievance with our Patient Experience Department. You can also file a civil rights complaint with:

U.S. Department of Health and Human Services, Office for Civil Rights

200 Independence Avenue, SW Room 509F, HHH Building

Washington, D.C. 20201

Ph: 1-800-368-1019 or 1-800-537-7697 (TDD) 

 

Civil rights complaint forms are available here.

Health Equity at STHS 

 

Founded in 1954 as a community hospital, St. Tammany Health System and its flagship St. Tammany Parish Hospital have witnessed no shortage of change in the subsequent decades. Our dedication to delivering compassionate, quality healthcare to the members of the community that founded us, however, has never wavered.

  • Establishment of Healthier Northshore, a coalition of community stakeholders united by an interest in improving local health metrics.
  • Introduction of the Be Well Bus and the Breathe Well Connection, two mobile health units designed to bring life-saving screenings directly into the communities we serve.
  • Creation of a dedicated dashboard to help hospital staff recognize and address social determinants that affect the health of patients.
  • Requirement of all colleagues to complete training on cultural sensitivity and unconscious bias.
  • Establishment of a therapeutic food pantry at St. Tammany Cancer Center – A Campus of Ochsner Medical Center, as well as support for the pantry’s multiple holiday food distribution events each year.
  • Creation of a patient transportation fund through the nonprofit St. Tammany Health Foundation to help cancer patients with transportation obstacles make it to needed treatments.
  • Organization of various community screening events including the yearly Man Up! men’s health screening event and its counterpart, Ladies Night Out, which targets women’s health concerns.
  • Participation in health-focused community events, including the American Heart Association’s Northshore Heart Walk and similar events.
  • In 2024, more than 90% of inpatients over age 18 were screened for food insecurity, housing and transportation needs—leading to the creation of an Emergency Food Pantry at the main campus after food insecurity emerged as the top concern.

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    Health equity initiatives are informed by self-identified demographic data collected directly from patients, ensuring that strategies address real community needs and support meaningful, data-driven action.

     

    Translation support

    For free translation support call 985-898-4669

     

     

    Español | Sapanish

    Si habla español, hay servicios de asistencia gratuitos disponibles. Llame al 985-898-4669

     

    Français | French

    Si vous parlez français, des services d'assistance gratuits sont à votre disposition. Appelez le 985-898-4669

     

    عربى | Arabic

    إذا كنت تتحدث العربية ، فستتوفر لك خدمات المساعدة المجانية. اتصل 985-898-4669

     

    Português | Portuguese 

    Se você fala português, está disponível serviço de assistência gratuito. Ligue para 985-898-4669

     

    اردو | Urdu

    اگر آپ اردو بولتے ہیں تو ، مفت امدادی خدمات دستیاب ہیں۔ 985-898-4669 پر فون کریں

     

    Deutsche | German 

    Wenn Sie Deutsch sprechen, stehen Ihnen kostenlose Hilfsdienste zur Verfügung. Rufen Sie 985-898-4669 an

     

    فارسی | Persian
    اگر به زبان فارسی صحبت کنید ، خدمات کمک رایگان در دسترس هستند. با شماره 985-898-4669 تماس بگیرید

     

    日本人 | Japanese 

    日本語が話せれば、無料の介助サービスが受けられます。 985-898-4669に電話する

     

    普通话 | Mandarin

    如果您会说普通话，则可以提供免费帮助服务。致电985-898-4669

     

    한국어 | Korean

    한국어를 할 수있는 경우 무료 지원 서비스를 이용할 수 있습니다. 전화 985-898-4669

     

    русский | Russian

    Если вы говорите по-русски, вам доступны бесплатные услуги помощи. Звоните 985-898-4669


    Tagalog | Tagalog  

    Kung nagsasalita ka ng Tagalog, magagamit ang mga libreng serbisyo sa tulong. Tumawag sa 985-898-4669

     

    Tiếng Việt | Vietnamese

    Nếu bạn nói tiếng Việt, các dịch vụ hỗ trợ miễn phí luôn có sẵn. Gọi 985-898-4669

     

    ไทย | Thai

    หากคุณพูดภาษาไทยมีบริการช่วยเหลือฟรี โทร 985-898-4669

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