Generally, claims are processed by your insurance company within 30 to 60 days. After the insurance company processes the claim, the remaining balance will be billed to the patient.

After the insurance company has examined your hospital bill and paid or denied their portion, the remaining balance will be billed to the patient.

St. Tammany Health System is proud to offer its patients a safe and secure online billing option. Click here to access it. You’ll want to have the following information handy:

• Patient’s first and last name
• Patient’s address
• Patient’s phone number
• Account number of the bill you want to pay
• Credit card number
• Credit card type

Co-insurance is the amount of money that your insurance plan requires you to pay after your deductible has been met.

Our financial advisors will screen you for insurance through the state. Eligibility is based on, among other factors, family income and number of family members in the household. If you think you may be eligible for financial assistance, you can find an application by clicking this link. (Find our full Financial Assistance policy here.) Installment plans are also available for those who qualify.

To obtain a clear understanding of your benefits and any limitations of your insurance coverage, it is best to contact your insurance company directly for an explanation of benefits.

Find more information about St. Tammany Health System’s financial policies at the below links:

• Financial Assistance Policy
• Financial Assistance Application - English 
• Financial Assistance Application - Spanish
• Price transparency policy 
• Price estimation tool
• Your rights and protections against surprise medical bills