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St. Tammany Health System

Virtual Care

Patient Resources

Virtual Care

Call (985) 898-4001 for a same-day appointment.

There are always times when an in-person visit is preferable, but for those times when it’s not – whether you’re suffering from a cold or something more serious – a video visit with your St. Tammany Health System care provider lets you consult with your doctor or nurse electronically without having to so much as pull on your socks.

And, starting Oct. 19, 2022, that includes VIRTUAL CARE NOW, a healthcare innovation in which patients can schedule same-day virtual visits with a healthcare provider dedicated solely to conducting such electronic visits.

Designed with patient convenience in mind, Virtual Care Now provides patients 5 years and older with access to a healthcare provider from their smartphone, tablet or computer for, among other things:

  • Cold/flu and coughs
  • Allergies and sinus issues
  • Urinary tract infections
  • Fever
  • Pink eye
  • Sore throat
  • Stomachache
  • Rashes
  • Depression/anxiety follow-ups
  • Referrals

Ready for your Virtual Care Now visit? Appointments  can be made directly through the MyChart app, online at StTammany.health or by calling (985) 898-4001.  

Meet Our Virtual Care Now Providers

Taylor Brooks, NP

Laura Read, APRN

Scheduling your Virtual Care Now visit

Seeing a healthcare provider virtually is now easier than ever. To schedule your visit, simply call (985) 898-4001 or follow these simple steps using the MyChart app:

  1. Log into the MyChart app and click "visits."
  2. Click "Schedule an appointment."
  3. Click "New Provider."
  4. Click "Family Practice."
  5. Click "yes" under "a couple of questions."

MyChart download instructions

Go to the iPhone App Store (Apple users) or the Google Play store (Android users), and search for the “MyChart” application, which is compatible with Android, iPhone, iPod Touch, and iPad devices.

After downloading the MyChart app, you must identify and add your healthcare organization by using the “Provider” button in the top right corner. Next, select the “+” icon and type “St. Tammany” in the search box. Finally, select “St. Tammany Health System” as your provider. Log in using the credentials you set in MyChart.

If you receive an error at any point, try the following:

  • Find MyChart in your phone’s app store and make sure you have the latest version
  • Verify that the version of your phone’s operating system is up-to-date. (Your iPhone/iPad should be using iOS/iPad version 14 or later. Your Android phone/tablet should be using Android version 11 or later.

How to start your video visit

Once your have the MyChart app installed and St. Tammany health System selected as your provider, follow the following steps to complete your visit:

CHECK IN

  • Once your video visit is scheduled, you will need to complete an ePre-Check in the MyChart app before your visit. During your ePre-Check you will verify your insurance, demographics and sign the Video Visit consent form.

TEST YOUR HARDWARE

  • Once your ePre-Check is complete, you will need to test your hardware prior to your scheduled appointment. To do this:
  • Select the box that has your upcoming Video Visit appointment.
  • On the next screen select the “Test Video” button on the bottom of the screen.
  • If successful, you will receive a pop-up saying “You’re all set.”

BEGIN YOUR VISIT

  • To initiate your Video Visit, you should:
  • Select “Appointments.”
  • Select the appointment date.
  • Select the video button on the top right
  • Select “Begin Visit.”

Zoom meetings

Video conferencing technology helps you stay in the loop without leaving home.

Thanks to technology, staying in touch with your healthcare provider – or, if you’re in the hospital, with your friends and family – is easier than ever. At St. Tammany Health System, we offer Zoom video conferencing for both. Below, find step-by-step instructions on how to use it.

FIRST, you will receive an email inviting you to join a Zoom meeting from your healthcare provider or loved one. The email will show the time of the meeting, the technical requirements and a link to join.

NEXT, join the meeting by clicking the provided Zoom link, which will start with “https://Zoom.us” followed by a series of letters and/or numbers.