During this difficult time, our team is here to walk alongside you with compassion, respect and care. While every family’s experience is unique, the following outlines how we support you and your loved ones during your time with us.
When we are notified a family will be arriving with a loss, we begin by preparing a private patient room designed to feel calm, quiet and welcoming. Our goal is to give you and your family a peaceful space where you can gather, reflect and process at your own pace.
Once you are settled, your care team will gently review the plan of care with you. Our interdisciplinary team works together to ensure you receive thoughtful, coordinated support focused on your comfort and well-being.
Our bereavement team will then walk you through the options available to help you honor your baby and create meaningful keepsakes. These may include handprints and footprints, photographs, clothing or blankets, and other personalized mementos.
We will also talk with you about the Caring Cradle, a special resource that allows families additional time with their baby in the privacy of their room. This can provide a meaningful opportunity for bonding, reflection and memory-making.
When you are ready, our team will help guide you through next steps, including funeral home arrangements. We approach these conversations with sensitivity and will support you in making the decisions that feel right for your family.
We recognize the importance of honoring your cultural and spiritual needs. Our chaplain team is available to offer support, and we are happy to coordinate with your pastor or spiritual leader if you prefer. Throughout your time with us, we will take time to listen and understand what matters most to you, so we can personalize your care in a way that reflects your wishes.
The care we provide does not end when you leave the hospital. We will provide information on counseling and grief support services, including connections to trusted community partners who can continue to support you in the days and weeks ahead.